Returns & Exchanges – SBKart
At SBKart, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges.
1. Return Eligibility
- Returns are accepted within 2 days of delivery.
- Items must be:
- Unused and unwashed
- In original condition
- With all tags and packaging intact
2. With all tags and packaging intact
- Exchanges are allowed for:
- Size issues
- Defective or damaged products
- Exchange is subject to product availability.
3. Non-Returnable Items
- Innerwear and undergarments
- Sale or clearance items
- Customized or altered products
4. Return Process
- Contact our support team with your order details.
- Share images (if product is damaged or incorrect).
- Our team will arrange pickup or guide you through the return process.
5. Refund Process
- Refunds are initiated after product inspection.
- Amount will be credited to:
- Original payment method(In hand/via upi)
- Store wallet
6. Refund Time
Refunds are processed within 3–4 working days after approval.
7. Important Notes
- Shipping charges are non-refundable unless the product is defective or wrong.
- SBKart reserves the right to reject returns that do not meet the above conditions.
8. Contact
If you have any questions, concerns, or feedback regarding our policies or services, feel free to contact us. Our support team is always ready to assist you with your queries. You can reach us via email at
[email protected]
. We aim to respond to all inquiries as quickly as possible.
